PR/028897
Our client, an established and growing firm operating in the Fund sector, is seeking a dedicated, proactive individual to join its team as a Trainee Helpdesk Analyst. This is a fantastic opportunity for someone passionate about IT and technology who is looking to kick-start their career in a dynamic and supportive environment.
Problem-Solving: Investigate and resolve technical issues efficiently to ensure seamless operations for our client’s team.
Communication: Provide excellent support, translating technical information into clear, understandable language for all users.
Team Collaboration: Work closely with colleagues to maintain and enhance IT systems and services across the organisation.
Attention to Detail: Ensure accuracy and thoroughness when documenting issues and implementing solutions.
Assist in providing first-line helpdesk support to resolve user queries and challenges.
Collaborate with the team to maintain IT systems and proactively troubleshoot technical issues.
Develop and enhance the understanding of core IT functions within a Fund sector environment.
Track and document issues to ensure they are resolved promptly and effectively.
Engage in training and professional development to advance your IT expertise.
A keen interest in IT and a desire to work in a technical support role.
Excellent communication and interpersonal skills to support seamless client interactions.
A proactive approach to troubleshooting and resolving technical issues.
Ability to work both independently and collaboratively with a team.
AAT knowledge or exposure (as applicable) could be beneficial here.
Be part of an innovative and forward-thinking company within the Fund sector.
Kickstart an exciting IT career with growth and learning opportunities.
Work in the stunning location of St Helier, Jersey, combining lifestyle and professional development.
More information about this role is available upon request – contact the team today for further details.
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