Manager – CDD Operations (FTC)

Are you an experienced professional with a passion for customer due diligence (CDD) operations? Our client, a highly regarded organisation based in the heart of St Peter Port, Guernsey, is looking for a Manager to join their team on a fixed-term contract. This is a chance to make a meaningful impact in banking and contribute to operational excellence and efficiency.

What you’ll do

• Lead and oversee the day-to-day operations of our client’s CDD team, fostering a culture of high performance and compliance.
• Implement and maintain robust CDD processes in line with regulatory requirements and industry standards.
• Collaborate closely with various departments to support customers’ onboarding and ongoing monitoring processes.
• Identify operational efficiencies and recommend process improvements to enhance service delivery.
• Manage key stakeholders and ensure accurate, timely reporting to senior management.

What you’ll need

• Experience within the banking or finance sector, particularly in a managerial or leadership role.
• Strong understanding of customer due diligence and its regulatory implications.
• Excellent problem-solving skills with an eye for operational enhancements and risk management.
• Effective communication and stakeholder management abilities.
• A proactive approach and the ability to adapt in a fast-paced environment.

Why Join?

• The opportunity to work for a respected organisation in a key financial hub.
• A chance to lead and develop a high-achieving team in the critical area of CDD operations.
• Enhance your career within a supportive and dynamic work environment.

More information about this role is available upon request – contact the team today for further details.