Senior Systems Administrator

Are you a seasoned IT professional passionate about supporting critical technology services? We seek an experienced Senior Systems Administrator to join a dedicated team at a leading international bank. based in Guernsey. This permanent position is your chance to play a key role within the dynamic banking sector.

Your mission will be:
– To process and coordinate Service Desk incidents efficiently.
– Assist with prioritisation of service requests ensuring timely resolutions.
– Facilitate communication between vendors, suppliers, business units, and external clients for seamless operations.
– Enhance infrastructure sustainability through robust support of hardware, software and network components.

The ideal candidate possesses:
– A minimum of five years experience in similar tech-focused Service Desk roles demonstrating their prowess in delivering exceptional technical assistance.

Skills we value include:

• Incident Management: Handling issues effectively as they arise while maintaining clear lines of communication throughout resolution processes
• Vendor Communications: Liaising confidently with third-party providers to ensure all technological needs meet high standards
• Infrastructure Support: Keeping systems running smoothly by managing both physical equipment maintenance and software updates diligently
• Process Documentation & Control: Establishing comprehensive guides that detail procedures clearly alongside implementing solid audit practices

More information about this role is available upon request – contact the team today for further details.