Professional Services Analyst

  • Senior
  • Guernsey
  • Negotiable GBP / Year

PR/024107

Job Description

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Are you a tech-savvy professional passionate about delivering top-notch IT services? If so, we have an exciting opportunity for you to join our esteemed Client dedicated to excellence and innovation.

As a Professional Services Analyst, the Successful Candidate will immerse themselves in tackling diverse technical challenges while supporting the Company’s valued clients. In this role, the Candidate will offer remote support from the office as well as on-site assistance, swiftly responding to client support inquiries. they will troubleshoot desktop, network, and server issues effectively, engaging actively with engineering tasks for continuous improvement of service delivery.

 

To be successful in this position, the Candidate must possess strong client support skills, responding promptly and efficiently to helpdesk calls. They should also have excellent problem-solving abilities, capable of diagnosing complex technology problems across various platforms. Additionally, handling networking or server environments confidently is crucial, as is striving for expertise through achieving relevant certifications, such as Microsoft 365 or Azure. This position requires active engagement with existing clientele, but it also offers room for growth, influencing new relationships via quality-driven results. Ready candidates should consider their capacity not just technically but also be prepared mentally.

 

More information about this role is available upon request – contact the team today for further details.

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