PR/026180
We’re looking for a friendly and proactive Customer Service Associate to join a local bank. This role involves supporting customers in managing their financial arrangements and helping them achieve their personal financial goals.
In this role, the ideal candidate will be the first point of contact, delivering an outstanding service experience from the moment a customer connects with us. They will educate and guide customers on the range of banking options, helping them select the most suitable products and services or book Financial Health Checks. Whether it’s helping someone get started with online banking or providing support with day-to-day transactions, the individual will ensure every interaction is seamless, compliant, and tailored to the customer’s needs.
To succeed in this role, the candidate should have experience in a customer-facing environment and a real passion for delivering excellent service. Strong communication skills are key, as they will be explaining products and processes in a clear, friendly way. We’re also looking for someone with great attention to detail, strong teamwork skills, and the ability to stay calm and focused under pressure.
If you’re enthusiastic, motivated, and ready to make a real difference in customers’ lives, we’d love to hear from you.
More information about this role is available upon request – contact the team today for further details.
We’ve built our reputation on one basis – a people-first approach that focuses on culture and ability.
For candidates that need additional support, we’re able to prepare you for the entire application process. Whether you need help with your job search or preparing for an interview, we make sure that you’re always prepared for the next step in your application.
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1 Lefebvre Street, St Peter Port,
Guernsey, GY1 2JR
7 Castle Street, St Helier
Jersey, JE2 3BT