PR/026400
We are seeking a Onboarding Support Manager to lead our Onboarding Support Team. This team supports client engagement, ensures efficient use of onboarding systems, and maintains data integrity across the business.
The successful candidate will be the go-to point for resolving system issues, maintaining up-to-date procedures and training materials, and supporting the implementation of system updates and global changes.
They will also manage relationships with key internal stakeholders and outsourcing partners to ensure smooth operations and compliance with quality standards.
The ideal candidate will have experience managing client risk, a strong ability to troubleshoot and prioritise tasks, and the confidence to lead a team while working collaboratively across departments. Experience with quality management, onboarding systems, and reporting is desirable.
This role offers the chance to influence operational excellence and support firm-wide decision-making through accurate, timely reporting.
More information about this role is available upon request – contact the team today for further details.
We’ve built our reputation on one basis – a people-first approach that focuses on culture and ability.
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1 Lefebvre Street, St Peter Port,
Guernsey, GY1 2JR
7 Castle Street, St Helier
Jersey, JE2 3BT