Financial Services Clerk

We are looking for a dedicated and customer-focused individual to join the team as a Financial Services Clerk. In this role, they will be responsible for maximising sales while delivering the highest standards of customer service, ensuring that all processes and procedures are followed accurately and efficiently.

The successful candidate will work closely with the Supervisor to support both the administrative and service aspects of the branch, providing outstanding assistance to customers, Society Members, and clients. The duties will include maintaining a tidy and professional counter area, adhering to all policies and systems, processing shareholder transactions with accuracy, and following strict Anti-Money Laundering procedures.

This role also involves daily housekeeping, managing cash and stock levels, and escalating any discrepancies appropriately. The ideal candidate will have excellent attention to detail, strong numeracy skills, good computer literacy, and the ability to remain calm and focused under pressure. A flexible and positive attitude, combined with a team-oriented approach, is essential.

If you’re committed to making a real difference in the communities we serve, we’d love to hear from you.

More information about this role is available upon request – contact the team today for further details.