Enterprise Support Mimecast Specialist

AD-JSY-10659 / AD-GSY-9590

Job Description

We have an exciting opportunity for an Enterprise Support Mimecast Specialist to join a telecommunications service.

 

Key duties will include:

  • Key focus on supporting all Mimecast service functions and responsibilities.
  • Provide 2nd level support on Mimecast customer faults.
  • Install and retire Mimecast services.
  • Lead on Mimecast related projects. Create and update BCs and other documentation etc.
  • Manage and resolve Mimecast customers’ Requests/Changes and send for billing as required.

 

More information about this role is available upon request – contact the team today for further details.

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