Customer Service Representative

We are on the lookout for an enthusiastic and dedicated individual to fill an opening for a Customer Service Representative in Jersey. As part of a dynamic team, you’ll play a vital role in maintaining high standards of customer service while contributing significantly to the client experience.

Key Responsibilities:
– Warmly greet visitors and ensure they receive prompt assistance.
– Effectively address customer inquiries by providing accurate information regarding services.
– Process payments with precision, ensuring all transactions are recorded diligently.
– Reconcile daily financial activities promptly; report any discrepancies immediately.
– Perform general office tasks efficiently whilst supporting broader team objectives when necessary.

Skills Required:

• Maths & English Proficiency: Demonstrated ability through good grades or equivalent qualifications ensures that you’re equipped with essential literacy and numeracy skills required for this role’s responsibilities such as handling payments accurately and communicating effectively with clients.
• Communication Skills: Your strong communication abilities will help facilitate clear understanding between customers and your colleagues within Islands Insurance – crucial in delivering excellent service outcomes.
• Problem-solving Aptitude: A calm approach towards resolving issues allows smooth operation even under challenging circumstances which may arise during interactions with different customers’ needs or concerns.

More information about this role is available upon request – contact the team today for further details.