Collections & Lending Officer

We have an exciting opportunity for a Collections & Lending Officer to join a loan, mortgage and insurance company.

Key duties will include:

• Contact arrears customers promptly in line with Policies and Procedures.
• Review accounts in the Collections workflow in a timeline manner.
• Review the daily list of returned direct debits.
• Work with customers to overcome their reasons for non-payment and suggest appropriate options for the customers to manage their accounts.
• Liaise with relevant third party agents in line with Policies and Procedures.

More information about this role is available upon request – contact the team today for further details.