We have a great new opportunity for an Application Support Manager to join a leading telecommunications provider.
The individual will be responsible for providing exceptional customer experience to the business clients through the delivery of high-quality application services, Unified Communications, and end-user support. As the leader of this team, they are responsible for setting the vision and direction, driving team performance and productivity, and ensuring that customer service standards are met and exceeded. The team support the B2B customers delivering Modern Workplace, Mimecast, and Unified Communications services. The individual is accountable for the performance of the team in meeting customer needs and requirements, developing key relationships in the customer base and the constructive collaboration with colleagues across the business. The postholder will influence stakeholders, effect change and lead in a very busy operations & support environment.
More information about this role is available upon request – contact the team today for further details.
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